Competition - SmartMobile

Competition FAQs

  1. Who can enter?

    Any SmartMobile customer can enter the competition. Those who are excluded from taking part in the competition are outlined in the Competition T&C’s.

  2. How do I enter?

    You can enter the draw using the SIM card provided by SmartMobile. By entering the competition, entrants accept the T&C’s.

    If you are using the SmartMobile network SIM, enter by using the *140# USSD and select option 4 and follow the instructions.

    If you have a Cell C or Vodacom SIM provided by SmartMobile, dial *120*6466*1000# from your SmartMobile-provided SIM and follow the instructions.

  3. How many times can I enter?

    You can enter the competition once a day, Monday to Friday. The competition will not run on weekends or public holidays.

  4. If I win, how do I claim my prize?

    Winners will be announced at 8am the day after entry, via SMS. Payment of prizes will work as follows:

    • Winners will be contacted by iSmart during business hours on payment days to confirm the winner’s identity.
    • If iSmart cannot make contact with the winner within 48 hours of the payment date, the entrant will forfeit the prize.
    • SmartMobile will use the Standard Bank InstantMoney service to pay out prizes.
    • Winners that entered the competition on a Friday, Monday and Tuesday will be paid on the Wednesday. Winners that entered on the Wednesday and Thursday will be paid on the Friday.
    • On payment days, the winners will be sent three SMSes. The first SMS will be a payment instruction SMS alerting them that they need to go to the nearest Standard Bank ATM to receive their cash prize. The 2nd SMS is sent by Standard Bank which contains the voucher number they need to withdraw the funds. The 3rd SMS is a redemption SMS which contains a PIN code which they will need to enter to claim the funds.
    • When the winner gets to the Standard Bank ATM, they need to select “Collect InstantMoney”, then enter the PIN and voucher number provided in the SMS sent by SmartMobile and Standard Bank. Then ATM will then dispense R1000 cash.

    For more information on how to use Standard Bank’s InstantMoney service click on the InstantMoney T&C’s

  5. When does the competition end?

    The competition closes on the 31st of January 2019.